
The AI agent accountability gap nobody ships
Updated 17 October 2026. An agent has a task. A credential has an owner. A business process has someone responsible for the result. Those three facts need to…
The writing archive
I write about AI agents, governance and product decisions. Usually because a question won’t leave me alone. Have a different take? I’d like to hear it.
58 essays & field notes58 articles

Updated 17 October 2026. An agent has a task. A credential has an owner. A business process has someone responsible for the result. Those three facts need to…

Updated 17 October 2026. The high-risk AI deadline moved, but the AI Act did not disappear into a drawer. Treating the change as a blanket pause is how…

Updated 17 October 2026. A local data centre answers a location question. It does not automatically answer who can access the system, change it or stop it. Sovereignty…

Updated 17 October 2026. Preemption debates are about who may make rules and what replaces them. A claim that a proposal will create clarity needs to explain the…

Updated 17 October 2026. “Voluntary” describes participation. It does not, by itself, tell you whether a programme produces useful evidence. The harder question is what participants provide and…

Updated 17 October 2026. Readiness is a claim about a particular system and its evidence. It is not a percentage printed beside a green traffic light.Earlier versions of…

Updated 17 October 2026. Before asking whether an AI system is ready for a regulatory deadline, ask whether the organisation can find it. An inventory is basic work.…

Updated 17 October 2026. A political signal is not a deployment assessment. “Deregulation” can describe an administration’s direction without answering what a particular organisation must do with a…

Updated 17 October 2026. The gamble in voluntary governance is not simply that somebody can decline to participate. It is that a serious finding may have no clear…

Updated 17 October 2026. Who should investigate, who should help the affected person and who may be legally liable are different questions. Collapsing them into a single blame…

Updated 17 October 2026. Earlier versions of this article discussed Colorado’s changes as a pending delay. The legislature now records SB26-189 as enacted. A legal register needs to…

Updated 17 October 2026. Coordinating AI rules can be useful. The test is whether a person affected by a consequential decision still has somewhere effective to take the…

Updated 17 October 2026. A service can be local and still be difficult to leave. Exit is therefore a useful sovereignty question: what can the organisation take with…

Updated 17 October 2026. It is easy to agree that accountability matters. The interesting decision arrives when the work competes with a feature somebody can demonstrate on Friday.Make…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. Colorado’s 2026 changes should not be described as the disappearance of developer accountability. That earlier framing was too broad. The enacted SB26-189 includes technical…

Updated 17 October 2026. Testing a model can reveal important capabilities and failures. It does not automatically establish what a particular product built around that model will do.Evaluate…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. An automated workflow can complete many steps and still leave one awkward decision unresolved. That is where the organisation discovers whether autonomy came with…

Updated 17 October 2026. An adoption percentage and a governance percentage may measure different things. Subtracting them can produce a dramatic headline without producing a useful management decision.…

Updated 17 October 2026. A more capable model can change the risk of a workflow without changing its interface. The product still looks familiar. The assumptions underneath it…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. An agent’s most important boundary is often the point where a suggestion becomes an action. That transition deserves a product decision, not an accidental…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. A governance framework becomes operational when it changes what people do on an ordinary working day. A document launch is not the same milestone.Put…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. A written policy is a starting point. The question is whether a person or system behaves differently because it exists. Earlier unsourced market percentages…

Updated 17 October 2026. Responsible AI has operating costs after the launch deck is finished. Someone has to maintain tests, review exceptions and keep the evidence aligned with…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. “Know your agent” is a useful product question when it means more than giving software a name. The record should explain why the agent…

Updated 17 October 2026. Imagine an agent making a consequential change that nobody intended. The first useful question is what actually happened. A confident explanation without records can…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. A light-touch process can be appropriate for a limited use. An undefined boundary cannot. The useful question is whether the process matches the consequences…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. This article has been revised to separate the policy timeline from the product argument. See the current AI Act timeline for the category-specific dates…

Updated 17 October 2026. Putting a person in a workflow does not establish meaningful oversight. The person needs enough information, time and authority to make a different decision.Test…

Updated 17 October 2026. A product page describes the promise. The terms describe parts of the arrangement. Read them together before deciding what the organisation can safely depend…

Updated 17 October 2026. People forget the real problem they wanted to solve. Instead of using AI to complement their judgement, they start depending on it to supply…
No essays match that search. Try another word or choose All.
In conversation
Some thoughts start as a post. The replies often make them more interesting. You’ll find those conversations on LinkedIn.
Read my posts ↗Customer-centricity; Products and Cultures ↗